プライバシーセンター/個人情報保護方針
Privacy Center /Privacy Policy


FAQ

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  1. 「4-1-4. すべての楽天グループの会社による利用」とありますが、どのような会社があるのですか。
  2. 「4-1-3. 研究開発に関する統括機能を持つ楽天グループの会社による利用」について、研究開発に関する統括機能を持つ会社とは、具体的にはどこですか。
  3. How can I request access or deletion or my personal information?
  4. Is there any case where personal information is shared to countries whose data protection laws are not comprehensive?
  5. Does Rakuten share users' name or address information for advertising distribution?
  6. Does Rakuten have measures in place to handle data leakage?
  7. What is the objective of this amendment? What is changes, and how will tit affect users?
  8. What is "personal referable information"? What is the purpose of collecting personal referable information from other business operators?
  9. Is there any adverse effect to users by conducting AI customer analysis?
  10. What is a Rakuten ID?
  11. Who are the "Rakuten Group that has adopted the Privacy Policy"?
  12. How do you disclose personal information to non-shared-use group companies?
  13. When you say, "with specific contact information removed or masked so that you may not be contacted directly." under 4-1-4. do you mean these items are "de-identified information" under amended Japanese Personal Information Protection Ac?
  14. Do you provide rules and guidelines for personal information protection to "Merchants" ?
  15. Do you disclose personal information to Merchants, such as shops on Rakuten Ichiba (Store Operators) and hotels on Rakuten Travel (Registered Establishments)?
  16. Do you outsource personal information uder outsourcing service agreement?
  17. What is the "single log-in function" mentioned in "1. What This Policy Covers"?
  18. What are the information items collected as the "information received from third parties," mentioned in "2. The Information We Collect," and for what purposes are they used?
  19. What are the companies under "4-1-3. Disclosure and use of information by Rakuten Group companies that oversee R&D operations" ?
  20. Why are there separate privacy policies for Rakuten Group companies defined as "we" and other group companies, instead of having a single policy?
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