FAQ

As the Rakuten Group offers wide variety of services, ranging from e-commerce to credit card service, matching service to name a few, the types of personal information retained vary, and so do the levels of their sensitivity.

If we set a single privacy policy we will be overlooking such a diversity of data that requires specific protection measures depending on its attributes and sensitivity.

Our answer has been to hybridize "shared use" and allowing some group companies to maintain their own privacy policy.

While "joint use" group companies are defined as "We," under the Privacy Policy, non-joint-use group companies such as Rakuten Card Co., Ltd., Rakuten Securities,Inc. and companies with non-Japanese jurisdiction maintain their independent privacy policies to follow specific requirement by the industry or jurisdiction they belong to, and information items they collect.

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他の人はこんな情報も見ています。/ What other people have checked.

• 今回の改定の目的は何ですか。どこが変更され、それはユーザーにどのような影響を与えますか。
• データ保護法制が不十分な国に個人情報が提供されることはありますか。
• AIによる顧客分析が行われることで、ユーザーが不利益を被ることはありませんか。
• 広告配信等のために氏名や住所などの情報を他の事業者に提供することはありますか。
• 「個人関連情報」とは具体的にどんな情報ですか。他の事業者から個人関連情報を取得する目的は何ですか。