個人情報保護方針 / Privacy Policy


FAQ

一覧 / List ※English follows Japanese※

  1. What is the difference between "we" and the "Rakuten Group" in the Privacy Policy?
  2. What is the Rakuten, Inc.'s Privacy Policy all about?
  3. What is the purpose of updating of the Privacy Policy?
  4. What are the updates of the Privacy Policy?
  5. What is a Rakuten ID?
  6. Who are the "Rakuten Group that has adopted the Privacy Policy"?
  7. What are the companies under "4-1-4. Disclosure and use of information by all Rakuten Group companies" ?
  8. What does the "shared use" of personal information mean?
  9. How do you disclose personal information to non-shared-use group companies?
  10. Why are there separate privacy policies for Rakuten Group companies defined as "we" and other group companies, instead of having a single policy?
  11. Is personal information disclosed to Rakuten Group companies abroad as well?
  12. What are the companies under "4-1-3. Disclosure and use of information by Rakuten Group companies that oversee R&D operations" ?
  13. When you say, "with specific contact information removed or masked so that you may not be contacted directly." under 4-1-4. do you mean these items are "de-identified information" under amended Japanese Personal Information Protection Ac?
  14. Do you provide rules and guidelines for personal information protection to "Merchants" ?
  15. Do you disclose personal information to Merchants, such as shops on Rakuten Ichiba (Store Operators) and hotels on Rakuten Travel (Registered Establishments)?
  16. Do you outsource personal information uder outsourcing service agreement?
  17. What is the "single log-in function" mentioned in "1. What This Policy Covers"?
  18. What is the difference between the "Membership Service" and the "Services," both mentioned in "1. What This Policy Covers"?
  19. What are the information items collected as the "information received from third parties," mentioned in "2. The Information We Collect," and for what purposes are they used?
  20. 個人情報保護方針改定に関するメールが届いたが、会員登録した覚えがない場合

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